Enter the password given to you. Booster and. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. The power light at the bottom of the device is the only light that should shine if everything is working normally. Flashing white light – This means the Hub is booting up. Hub 5 Plugged In - No Lights. You can get a 4G/5G Sim contract for~ £20-40 month with unlimited data and a SIM "router" - some on a 30/day contract. There are separate lights for the 2. But the light is Amber. Tudor. Green power light is flashing and WiFi light is green. If you're worried, flick back to router mode, see what colour it is when it comes back on line. Options. We would like to show you a description here but the site won’t allow us. We have both ethernet and wifi devices - my desk / laptop is via ethernet as are two smart TVs, phones, ipads etc are wifi and a mix of 5Ghz and 2. 1. Green flashing base light for hours, no internet. virgin media tech support has no clue. solid white light on the hub 4 and the router is completely unresponsive after a power cycle and attempting to perform a reset via the reset button. 3 weeks ago. 2. We are very sorry for the issues you are experiencing with the Hub. Call equipment activation on 0800 953 9500. Plugged it in, waited for it to boot up, an hour later still had a white flashing light. The WiFi reception is poor. Why is my virgin Hub 3. Try calling the equipment activation number they may be able to help. OK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). 0 is constantly showing orange light. hub4 light goes from solid white to flashing white. It continued to flash. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. It can take 5 to 10 minutes to restart. Tuning in. Whenever connecting to my work-VPN, the entire router will experience intermittent outages, affecting not only the work laptop but anything connected via wifi. my vm hub is showing a constant red light instead of the normal white light having tried 3 or 4 times disconnecting the power cable to reset the hub the red light still appears although i have internet connection it worries me that vm say there is no issues the can find when they do a systems check. It is booting up and should be ready in 5 minutes. - 5386787. This means the Hub is on, but your WiFi isn’t. 9 To make it easier to connect and move around your home, we’ll make your Booster’s WiFi network name and password the same as your Hub. Support tell me that this is fine and is an indicator of network status in the area. on 07-01-2023 13:02. The power light will remain on. 0. Please pop back to us at your earliest convenience and we'll do our very best to help. the green bar is not flashing and it just. My hub4 will not connect to the internet, I have tried resetting, turning off, checked all the wires. Switch the hub back on at the power. A Virgin Media hub’s white light has a special meaning. Wait a few minutes for the Hub to clear its settings and reboot. 1 via ethernet cable and look at the power levels and log. Virgin media wifi booster problem. Try a 30 second pinhole reset of the hub with no ethernet connection. Options. Need help ASAP. Re: Intelligent Wifi Hub Not Connecting. I received a Wi-Fi pod in the post around a week ago now and I’m having issues connecting it to the hub 5x. That's more than enough, even for VIVID 200 - and means it's future-proof enough for any improvements the provider makes to its services later on. The more speed your Hub gets, the more your WiFi can do. As soon as the hub is ready, you will see the white power lamp. Check in 2 places. Internet LED. Did nothing, just the same solid white light. I have been on the website many times following the reeboot. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. this is normal. HUB 4 Bricked - Solid white light. 30 this morning I noticed flashing red light on my hub 5 and knew something was up. See full list on routerfreak. 2GHz is slower (0-80mbps), but has large range, and can go. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. Red light: Hub 4's red light indicates a problem with your connection. If you’re using a splitter, make sure that’s firmly connected, too. can please look into this. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. It displays a steady white or. Dear Reece carried out a factory reset and got both 2g and 5g working renamed ssid to my old so all my devices reconnected but pod still going offline breathing green led. Blue flashing light, no amount of resetting or restarting is fixing it. The technician just changed the hub and the same issue is happening. 5GHz is fast (80-1000mbps I think), but has low range and is easily disturbed by walls. It normally is not a hub problem, but a VM cable/cab/network problem. For Hub 5, Hub 5X, Hub 4. I have done all the trouble shooting the VM website recommends and even attempted a hard reset with no luck. A red light means there is an issue with your connections even though the Hub is on. Factory Reset Your Hub. I googled the meaning of flashing green and they said it is updating the firmware, then I just let it be that way for the whole afternoon. Installing a Replacement router. Reading other posts, I know I need a new modem. Forgot username?. Netflix will stop with the wheel spinning. Stream from. Best done from a wired connection. Browse to 192. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. 0 with NETGEAR R8000 Nighthawk X6 but keep VM LAN ports for TV etc in Networking and WiFi yesterday; No internet - Green flashing internet light in Networking and WiFi yesterday; Hub 4 issues in Networking and WiFi Sunday; VM booster stopped working in Networking and WiFi SundayRed power light on the Virgin Media Hub 3. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. The power light of the Virgin Media Hub 3. Check out our guide below to find out what the lights mean on each of our Virgin Media Hubs, or run a test on your. And that’s it. Lights on the Hub Modem (white) Rebooting The Hub (white) Support for the Hub 2. It’s white when everything is working as it should. As per headline noticed that the internet is a bit hit and miss. I have a red light on the hub. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). What reasons would cause my Virgin Media Hub 4 to slowly pulse its white LED suddenly? I dont seem to have lost service or speed, but I cant log into the hub on 192. then will come back on. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. but ive noticed quite often the hub will go from a solid white light to a flashing white. Middle – Ready (green/blue). . Dave. Tried and followed all of the instructions but it's still red. Hub 3 in modem mode was Solid Red light and indeed with Hub 5 is a Solid Green light. I've checked the network log and there's a lot of warnings - 5169887. Check the Hub has been activated on your account – if you’ve just received the Hub 4, make sure Virgin Media has activated the device. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. My virgin wifi booster dosent seem like it's on. This light flashes green when the Hub's downloading a software update. Teams meetings keep freezing. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Virgin Media. When first powered on, you’ll see the light blink orange or amber as the router starts up. Internet Light. They change to white when the connection is. It's 0800 953 9500 and you will need the Hub serial number/MAC address from the barcode sticker, and your account number. Ive reset using the pin and the same thing is happening. The entire day I had no internet, so I once again booked an engineer for the Monday afternoon, I wake up on the Sunday and it's working again - solid white light. Solid red: There’s an issue with the Hub 4. Is it a new install, if so call: Equipment activation on 0800 953 9500. . Unplugged router, etc. If the power button is steady amber, it has a power issue, call Sky for help. Get a clearer signal Interference can weaken your Hub’s powers, so it’s best to position it away from other electricalDisconnect all unneeded ethernet cables from the rear of the Hub. Networking and WiFi. no idea what any of this means , will test the speed of wifi today when gaming Hold the pinhole reset button for 10 seconds on the back of the Hub. 2 Internet Light. on 13-06-2023 11:34. Woke this morning to solid green light on the hub4 Wi-Fi and connection seems to be working (I have this in modem mode) I have tried a Google search and also a search through this forum but can’t seem to find anyone detailing this happening. Called customer services but could not help due to they are having issues themselves and cannot check broadband issues remotely. 0. I’m not having any issues I was just wondering why the light is now flashing red (it’s the RX light that’s flashing red in the picture). White light on - Virgin Media Community - 5030957. Manage Your. Recently made decided to join Virgin and today got my Self-Install Kit, plug it in followed the manual, but when i turn it on it stays solid white, flashes white and then starts and continues flashing red. Internet has been down for a day, our router is flashing yellow. All the white cable is probably screwed in. Step 1. When it comes back on line, if you need to go into the hub's settings don't mix up the default wifi and settings passwords - both are on the bottom of the hub. Hello. When I've booked appointments previously, the issue has f. Hi all, thanks for contacting us to let us know that you are seeing issues with the WIFI pods disconnecting. on 02-03-2023 19:38. Hub disconnects. The virgin media connect app says I have no pod connected. Press and hold the WPS button on the larger WiFi Booster for Options. Hi, The internet isn't working. Options. And put access to hub 5. Suddenly this morning we have a green flashing light with no internet. flashing green arrows on virgin hub 3. The white power light turns on when the seat is turned on, indicating that the appliance is in use. Might have to try that for a few minutes, and try it both quickly and slowly. The power light at the bottom of the device is the only light that should shine if everything is working normally. Options. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. Won't connect. Green flashing light on Hub 3 QuickStart, set up and connections. All of a sudden my connection was lost so i check up on the box and its a white solid light. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. I followed all the instructions to restart and reset the hub 5 still i see flashing red light. I can't even game without bad lag. Hub 4 intermittent internet issues dropping out. Had my Internet completely drop. Solid white, dimmed: Everything’s okay. It continued to flash. on 08-04-2023 10:07. The power light at the bottom of the device is the only light that should shine if everything is working normally. If the power button is flashing white, your hub is installing a software upgrade. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. Keep it on. Tried reseting multiple times but that didn't work. Options. Received an intelligent WiFi Pod a couple of days ago, has been plugged in to different locations and distances to my router but the white light keeps blinking and it doesn't connect to my Hub 4. Sorry. We have had out 1Gbps line for around 2 weeks and after just one week the problems started. I haven't had internet for 5 days now. on 06-12-2021 12:09. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. Red flashing LED means no connection to VM network: Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. but no change. on 19-01-2023 16:35. Base LED This should flash when the. In either Mode the red power light is an indication of over heating and most not be ignored. Options. I am being asked to "move device closer to the router" despite living in a 1 bedroom house. 4 – Connect the router’s power cord and turn both of them on. After that it starts the process over again and reverts back to the green. Wait for the hub lights to stop flashing, this can take up to 5 minutes. 0. Restart the hub. Hi coolmd Thanks for providing an update on this. Plugged in hub 4 and it has the dreaded solid red ring. Posted by 5 minutes ago. Flashing red light – It explains there is an issue with the telephone system; check all the connections. 0. To fix it, check all the connections and ensure they are properly connected. 0 provides essential information about the device’s power status. No lights are on. This morning found I had no internet connection. We would like to show you a description here but the site won’t allow us. I called the VM helpline and I got an engineer appointment for 4th of September. You can use a pen or paper clip to do this. Alternatives to Super Hub 4 routers. Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. If you’re using a splitter, make sure that’s firmly connected, too. Got my new hub today, after installing it it had a white flashing light for hours, I made sure to call support and activate it (I got 2 messages saying that my hub is activated) after the second message the white flashing light turned red. Check your router settings to enable WiFi. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. The Virgin Media Hub 5 light at the front let's you know what is g. Did nothing, just the same solid white light. . the hub is still flashing green lights 24 hours now. In either Mode the red power light is an indication of over heating and most not be ignored. my wifi went down suddenly last night and hasn’t come back since. • Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight. The light codes on the Virgin Media 4 hub are the same as the Hub 5. I've had no wifi now for two days, and a solid orange light on my relatively old white Hub. Since swapping the wifi pod doesn’t work (constantly flashing white light) and the Virgin Connect app can’t find the hub. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light - 5392480. 0 (black) Close. g. Hi There, My Hub 3 has a White/yellow stable light (not flashing). Go to solution. Internet Light. . Please try the following exactly as typed. Any attempt to reset or hard reset it have failed and. The pods have been switched off since yesterday evening and I have plugged them in next to the hub and switched them on. If the power button is flashing amber your hub is in recovery mode. You would push-fit the cable from your 'Quick Start' kit onto the connector pointing. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Flashing White – Connecting to Virgin Media network. It has certainly reset as the password for the hub reset to the default. All in one super nifty tool. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3,. It may be stuck in an update loop. This should flash when the Hub powers-up, it then stays green for a couple minutes before tuning off completely. Next. Make sure the Hub is on both at the wall socket, and on the power button at the back of the Hub. no activity at all on the LAN ports. Hey, Just after some advice. The SSIDs must be the same and broadcast enabled. The Wi-Fi signal was still appearing without any problems, so I turned the modem/router off and on again to reset it. is there a problem with the connection or is th. Hi - as per title, first noticed 5am this morning (23/02). on 08-04-2023 10:07. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. When the WPS connection is successful on your Virgin Media router, the light ring will stay solid blue for 20 seconds. on 01-10-2021 16:55. _____________. Re: SuperHub 5 - flashing white light. 0 has got a constant orange light and our internet is working intermittently and not connecting to all devices. The pod breath either blue or green sometimes white. The LED lights on your TalkTalk router indicate the current status of your internet connection. TV on the go. Since Friday morning I have been having intermittent issues with my internet/hub 4. I had 5g disabled on the hub but whatever i do the 5g will not renable it - 5368988. Virgin Media Hub 3. The Virgin Media Hub might not work for you, so you might need to install a stand-alone WiFi router. Now when I got home today I was met with no internet and a Red - 5239893. Doesn't matter where I plug it, near or far from the router. White power light is on and Internet lights are off. Still no message in box from you. In Router Mode the power light should be white. My hub is flashing a red light, but I have checked all the wires and all are connected securely. If you’re using a splitter, make sure that’s firmly connected, too. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Just connect to the Hub, tap ‘Start the scan’ then let the app take you through the rest. on 18-02-2023 11:16. Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. They installed a new Hub 4, which now has a red light. Sorry to hear that you're having concerns with the flashing light on your hub 5. Hub3 flashing green lights. Flashing white light: When the Hub is booting up, it displays a flashing white light. The WiFi reception is poor. White light on. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. com If it’s red, this indicates that there’s a problem with your WiFi connection. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Attempted reset by powering off, awaiting 10seconds and powering on. Make sure the wall power supply is well connected. I recently upgraded by bandwidth and a hub 5 arrived today. Internet has been down for a day, our router is flashing yellow. Wait a few minutes for the Hub to clear its settings and reboot. Check the Hub Power Supply. Good morning, My virgin WiFi Hub 3. on 16-08-2022 20:39. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. In this article, we will explain each light indicator on your Super Hub 5 and the Hub 5X, what they mean, and how to troubleshoot any issues that may arise with the Virgin Media Hub 5. After staying red for a few minutes it flashes white light again, eventually back to red. Didn’t even know the reset button was there. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. Hello, my wifi pod is not working anymore. It might flash or change colour when you first turn the Hub on or after a restart. According to this Link a box with the light flashing in any colour is faulty. Hiding your Hub in a TV cabinet or closed shelving can block your wireless signal. Check out our guide - How to pay my Virgin Media bill. Constant flashing white light. Flashing white light: When the Hub is booting up, it displays a flashing white light. There's no official status of an orange light on the Hub 3. on 30-09-2020 17:56. When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button for 30. Reset the Hub multiple times still with the light flashing red. Click on connect on the one that is your virgin media hub 5 own. The faq says: This means the Hub is on, but your WiFi isn’t. QuickStart, set up and connections. • Turn the power switch off on the back of the Hub. Hi, i got self installation kit with hub 3. All Rights Reserved Options. Green power light is flashing and WiFi light is green. Should this be displayed for any length of time when the hub4 is first Plugged in. We would like to show you a description here but the site won’t allow us. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. 0 Kudos Reply. We would like to show you a description here but the site won’t allow us. Regards, Daniel. Tried manually rebooting the modem, it has flashing white light for a few minutes then red light. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. Enter 192. Keep your Hub 3. However it’s now been 2+ hours and it’s still stuck on this constant loop. However, twice in 4 days now it has spontaneously started flashing green (arrows & the base light) with no working WiFi. But my wifi is not working. This indicates that the Virgin Media Hub is powering up and will be ready in 5 minutes. On a Hub3/4/5, you could first try separating the SSID's of the 2. To troubleshoot the issue, you can: Check that your Virgin Media box is securely connected to the TV and mains power. Stream from Virgin Media. 4GHz one to whatever, and the 5GHz one to something else. and the orange light is still on. Hi all, I got up this morning to be greeted with my Hub 4 rebooting, thought that’s fine must be updating. This means the hub has power to it, however, it isn’t getting WiFi signal. The red flashing light on the hub suggests you may be disconnected somewhere beyond your property (e. Any help would be great. on 19-09-2023 03:59. I have a green light on the 3-pin plug PSU but no lights at all on the hub 5 itself, and. What reasons would cause my Virgin Media Hub 4 to slowly pulse its white LED suddenly? I dont seem to have lost service or speed, but I cant log into the hub on 192. If it's a new setup, and you're absolutely sure you've followed the instructions it's either an issue with the signal on the line or the hub isn't yet activated, for both of these, you'll need to contact support. Arrived. No service fault in my area and I’m still connected only received this hub last month after previous issues with virgin connection. I had Internet working fine on the old hub wich was the hub 3, when i plugged in the hub 5 my devices say connected without internet and also no devices connected by ethernet are working either the light. Options. Hi there, My Hub 5 has a flashing red light. We would like to show you a description here but the site won’t allow us. That has to be done first before you can change the name and password. It has it for about 30 minutes and then turns solid white but no devices can connect to it. Mumfordd04. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Are there any tests that forum staff can run to check whether the router is working correctly. Joining in. I've had a look this end and can see some issues affecting your line, which will re. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. 168. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. Thisnis the 2nd issue I've had and nits not even a full 12 mo the yet. All Rights ReservedThanks for this. Just got a solid white light and nothing would change, resetting etc. The white power light will come on and the arrows will be flashing amber or red. phoned virgin today they say will monitor the hub over next 24 hours - problem ill get an engineer . You’ll know it’s ready when the white power light at the front of the Hub is on. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. Re: Intelligent Wifi Hub Not Connecting. Wait at least a full minute for the router to reboot. I have had a technician come to try and fix - 5381631.